Returns & Exchanges

At Lone Pine Gear Exchange, we want to ensure you are fully satisfied with your outdoor equipment. If your gear isn't the perfect fit, you can return or exchange eligible items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging with all tags attached, ensuring the gear is clean and in sellable condition.

• 3.
  Print and Ship

  Download your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned equipment, we will process your refund or exchange within 5-7 business days.